A: Average time is between 8 -24 hours to completely dry. The weather and thickness of carpet does factor into the dry-time. If the weather is humid or damp that will increase dry-time or if your carpet is a thicker nap, it will also increase dry-time. Using household fans and/or air conditioning significantly helps to reduce the drying time by create continuous air circulation flow and removing moisture from the air.

A: Yes you can walk on the carpet right away.....Spurlings can provide you with a pair of "wet-proof" shoe booties to slip on your feet so your socks won't get wet or soil from your shoes won't get onto the clean carpet.

A: Yes, we will move most of the furniture for you, however we are not able to move larger pieces such as wall size entertainment centers, computer desks, hutches or curio cabinets. All we ask is that you please remove any breakable items from furniture being moved.

A: Every carpet should be cleaned and protected at least once per year. Households with pets & children or lots of traffic, should be cleaned 2-4 times per year depending on the amount of soil accumulation.

A: We clean all synthetic upholstery fabrics like nylon, polyester, mixed and microfiber, however we don't clean leather, cotton or wool fabrics due to the special cleaning agents & process required.

A: Spurlings uses the truck mounted hot water extraction method. The water reaches 210 degrees which helps to loosen & separate the soil build up from the fibers and fabric for a thorough disinfecting clean.

A: If you need an appointment at a specific time on a specific day, then we recommend scheduling at least a week in advance and possibly 2 weeks, during our busy seasons. If your appointment day & time can be flexible, then usually an appointment can be scheduled within 2-4 days.

A: Absolutely and if you or anyone in the home is chemically sensitive or allergic to certain chemical cleaning products..... Spurlings can use cleaning products that are made only from fruits and seed extracts to clean with.

A: If a spot re-surfaces during the drying process and it is not due to wear & tear of the carpet, Spurlings will happily return to make another attempt to remove the spot that has re-appeared.

A: When carpet & upholstery are manufactured, before being sold, a protector of some type is applied to help keep it looking new and add some resistance to staining, for a small portion of it's life. All protectants eventually wear off, similiar to wax on a car. Soil is very abrassive to carpet & upholstery. It actually scratches the carpet fibers, causing a dull look and making it more susceptible to wear patterns and set-in staining. If you want to keep your carpet & upholstery looking their best, resistant to staining and soil build-up, it is highly recommended to have protector re-applied after each cleaning. Isn't is worth the small extra cost to re-apply protector, rather than replacing carpets before they have lived their full life?

A: Standard dry time for upholstery is 3 - 8 hours. Drying time will be minimal if a household fan is placed in front of the upholstery to create continuous air circulation.

A: Standard dry time for mattresses is 2 - 4 hours. Spurlings will place a powerful carpet dryer in front of the mattress to dry it in very little time and return to pick up the dryer within 24 hours.

A: We have built our company to make certain that there are no surprises. It is sometimes difficult to visualize what a customer is describing to us over the phone, so most of the time we will offer a price range for a maximum and a minimum charge for the service. Also if a room size is actually larger than originally described on the phone, then there may be an added cost as well as any additional services reqested by the customer...of course that will cost extra.