Clean & Green Certified Carpet Cleaners 955-6300

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Stubborn Stains and Spots

"How Do You Deal with Spots and Stains? What is the Right Way and the Wrong Way to Handle Them?"

Permanent Stains

The most common reason for a spot becoming a permanant stain is treating the spot with a household cleaner (Pinesol, Mr. Clean, Tub n Tile, Glass Cleaner, etc.) or maybe some special remedy you found on the internet.

Those cleaners can permanantly set-in a stain or damage your carpet. Always test in a inconspicuous area first to make sure it's safe.

Stain Resistor/Protector

Almost all carpet is manufactured with some level of a stain resistance. The resistance slowly wears away as the years go by, depending on the traffic in your home, usually within 12 - 24months, from foot traffic and/or using an uneducated cleaner.

This allows carpet fibers and upholstery fabric to become vulnerable to permanent staining. Protector shields fabrics and fibers so it's difficult for spots to make a bond creating a permanent stain.

Damage

Carpet sun fading, or discolorations from household bleach or other bleaching agents (some cosmetics and some hair dyes) is not removable because the fiber dye has been striped away.

The only way to take care of a bleached spot is to either have it 'spot dyed' (never really matches exactly and not a lot of carpet cleaners offer that service for various reasons) or have a small matching carpet section cut from an unseen area , like a closet and seam it into the cutout bleach section of the carpet.

So, if the spot is removable, We will get it out!

We can't guarantee every single stain will come out because there are so many different situations beyond our control that can cause a stain to be permanant. No two situations are the same.

Spots we've been successful at removing:
  • Coffee,
  • Tea,
  • Nail polish,
  • Lipstick,
  • Rust (a slight chance of removal, very difficult to remove) 
  • Furniture stain (slight chance of removal, also very difficult to remove),
  • Koolaid,
  • Plant stains,
  • Coke,
  • Juice,
  • Milk
  • Grease,
  • Paint,
  • Tar,
  • and more
We GUARANTEE, NO RETURNING SPOTS
If a spot that we removed during the cleaning happens to pop back up, we will return once within 30 days of your cleaning to remove it for Free. Just give us a call and we will schedule a time without a hassle or argument. We want you to be thrilled with our service, not just happy or satisfied!

What Should You Do?

How To Attempt Spot Removal Without Damaging Your Carpet or Fabric....
  1. As soon as the spot happens, blot as much up as possibly can with a clean cotton or terry cloth towel or white napkins (never used pattern or colored as it may transfer). Apply pressure to get the towel to absorb the spot until you can't absorb anymore. Not a good idea to rub or agitate the area, as this can set it in.
  2. Use plain water to rinse the area, soaking it.
  3. Repeat the towel absorbing step with another clean towel
  4. If the spot remains, use a professional spotter from a professional carpet cleaning company. Pour some spotter onto another clean towel and dab the spot thoroughly making sure you wet it pretty good, but don't pour the spotter onto the spot like many people do because you won't be able to get it all out.
  5. Rinse the spot thoroughly with plain water until you feel you have gotten all the spotter out. Leaving some spotter in the carpet will cause a residue and many times the spot will reappear within a few days.
  6. If after all of these steps, you still cannot get the spot out. You should call us right away and schedule a visit so we can flush the spot out with our equipment and if needed, our stronger spot treatments.

What Not To Do...

Not a good idea to start trying all kinds of different products and treatments because they rarely work and you are only going to set the stain in, so no one can get it out.

It's better to pay a little extra money for a visit from a professional, than it is to spend all kinds of money on different remedies that don't work, only to get stuck with an "ugly" stain.

We have many terrible stories of this happening to our clients trying to save money and they all say, "I wish I didn't do that and called you instead."

Clean & Green's strong company mission is to provide the most amazing and professional service experience ever to residential and commercial business in the Rochester NY and surrounding areas. 
  • Our carpet, tile and furniture cleaners excel at pleasing.
  • They are prompt, arrive in uniform with a professionally lettered vehicle and always give you truthful answers to questions and concerns.
  • Our cleaners never pressure you to buy products or services you don't need or want.
  • The office staff will check up with you after your cleaning to make sure all parts of your experience were pleasant and professional.

 Clean & Green promises to give you the absolute best service experience, guaranteed or your money back!  

Clean & Green Carpet Cleaners 585-955-6300